Product Tour

See how we build your agents

From initial brief to production deployment, experience the entire journey of getting a custom AI agent built by our team.

Talk to sales
Step 1

Tell us what you need

In plain English. No technical specs required.

Our brief system is designed to capture everything we need without overwhelming you with technical details. Describe your use case, attach examples, and we handle the rest.

New Agent Brief
Customer SupportSales AssistantData ProcessorInternal Tool

We need an AI agent that handles incoming customer support tickets. It should be able to answer common questions about our product, process refund requests up to $50, and escalate complex issues to our human support team. We use Zendesk and want it integrated...

High Priority48h delivery
Zendesk, Stripe
Step 2

Meet your dedicated team

A senior engineer paired with your account.

Within 2 hours of submitting your brief, you will be introduced to your dedicated engineer who will own your project end-to-end. They will learn your business context and become an extension of your team.

Team Assignment
Assigned in 1h 23m

Your team is ready

Brief #OP-2847 - Customer Support Agent

MJ

Marcus Johnson

Senior AI Engineer

127 agents built4.9 rating
Lead
SL

Sarah Lee

Account Manager

Your dedicated contact
Support

Next step: Marcus will review your brief and reach out within 2 hours with a project plan and any clarifying questions.

Step 3

Watch your agent come to life

Daily updates, direct communication.

Track progress in real-time through your dashboard. Chat directly with your engineer via Slack or email. Review drafts and provide feedback without scheduling calls.

Build ProgressIn Progress
Overall Progress68%

Core conversation engine

Completed 2 days ago

Zendesk integration

Completed yesterday

Refund processing logic

In progress - ETA 4 hours

Escalation rules

Queued

MJ

Marcus: Just finished the Stripe integration for refunds. Moving on to escalation logic now. Should have a testable version for you by EOD.

2 hours ago

Step 4

Unlimited revisions until perfect

Private sandbox environment included.

Test your agent in isolation before going live. Run real conversations, edge cases, and stress tests. Request changes until it behaves exactly as you need.

Test EnvironmentSandbox
Live
You

Hi, I want to return my order #12847. It has not arrived and it has been 2 weeks.

I am sorry to hear your order has not arrived. Let me look into order #12847 for you.

I can see it was shipped on Jan 8th and the tracking shows it is stuck in transit. Since it has been over 10 days, I have processed a full refund of $47.99 to your original payment method.

You should see the refund within 3-5 business days. Is there anything else I can help you with?

You

That was fast! Thanks. Can I reorder with a discount since this was such a hassle?

Test passed:Refund processed correctly, tone appropriate, escalated discount request
Step 5

One-click production deployment

We handle the infrastructure.

Deploy to your infrastructure or ours. We handle scaling, monitoring, and maintenance. 99.9% uptime SLA backed by our engineering team on three continents.

Production DashboardLive

Customer Support Agent

Deployed to production

2,847

Conversations today

94.2%

Resolution rate

1.1s

Avg response

System StatusAll systems operational
API
99.99% uptime
Zendesk Integration
Connected
Stripe Integration
Connected
Step 6

Your agent gets smarter over time

Proactive optimization included.

We analyze real usage data and proactively suggest improvements. Weekly performance reports, new feature additions, and 24/7 support access are all included in your subscription.

Get started
Weekly Performance ReportJan 15-22, 2026
Resolution Rate+3.2%

94.2%

Customer Satisfaction+0.3

4.8/5

Escalation Rate-1.8%

5.8%

Avg Handle Time-12s

1m 23s

Recommended Improvement

We noticed 23% of escalations involve product comparison questions. Adding a comparison module could reduce escalations by an estimated 15% and improve resolution time.

4,200+

Agents deployed

48h

Average first delivery

94%

Client retention

99.9%

Uptime SLA

Ready to build your first agent?

Start with a free consultation. We will help you identify the highest-impact use case and scope your first project.