What we've learned shipping 4,200 AI agents to production
After three years and thousands of deployments, here are the patterns that work—and the mistakes we see teams make over and over.
James Chen12 min read
Insights from the team
Practical advice on building, deploying, and scaling AI agents. No hype, just what we've learned from shipping thousands of agents to production.
StrategyFeatured
AI Agents vs. Chatbots: Why the distinction matters for your business
Everyone's talking about AI agents, but most of what companies are building are just chatbots with better prompts. Here's how to tell the difference—and why it matters for ROI.
MR
Maya RodriguezRecent articles
How to calculate ROI for AI agent projects (with real examples)
The hardest part of getting budget for AI isn't the technology—it's proving the business case. Here's the framework we use with customers.
Sarah Mitchell10 min read
Human-in-the-loop: When to automate and when to escalate
The best AI agents know their limits. We break down how to design systems that handle uncertainty gracefully.
Marcus Johnson7 min read
Enterprise AI security: A practical guide for operations teams
SOC 2, HIPAA, GDPR—navigating compliance when deploying AI agents. What you actually need vs. what vendors try to sell you.
David Park15 min read
Prompt engineering is not the hard part
Everyone obsesses over prompts, but the real challenges in production AI are data quality, error handling, and monitoring. Here's what to focus on instead.
James Chen6 min read
How Ramp automated expense categorization with 94% accuracy
A deep dive into building an AI agent that processes thousands of transactions daily—from scoping to deployment to ongoing optimization.
Sarah Mitchell11 min read
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