v2.4.0FeatureJanuary 12, 2026
Multi-agent orchestration
Agents can now hand off conversations to other agents based on context. Perfect for routing support tickets to specialized agents or escalating complex requests.
- NewMulti-agent handoff API
- NewAgent routing rules configuration
- NewHandoff analytics in dashboard
- ImprovedConversation context preservation during transfers
v2.3.2ImprovementJanuary 5, 2026
Performance improvements
Significant performance optimizations across the platform, reducing agent response latency by 40% on average.
- Improved40% faster average response time
- ImprovedReduced memory usage for knowledge base searches
- FixedOccasional timeout on large document uploads
- FixedDashboard loading performance on mobile
v2.3.1FixDecember 28, 2025
Hotfix release
Bug fixes and stability improvements.
- FixedRate limiting not applying correctly to webhook endpoints
- FixedIncorrect timezone display for international users
- FixedFile upload failing for certain PDF formats
v2.3.0FeatureDecember 18, 2025
Advanced analytics dashboard
Completely redesigned analytics with deeper insights into agent performance, conversation patterns, and customer satisfaction.
- NewConversation flow visualization
- NewIntent clustering and discovery
- NewA/B testing for agent responses
- NewCustom report builder
- NewScheduled report exports
- ImprovedReal-time dashboard updates
v2.2.0FeatureDecember 3, 2025
Salesforce integration
Native Salesforce integration allows agents to read and write customer data, create cases, and update opportunities directly.
- NewSalesforce CRM integration
- NewBi-directional data sync
- NewCustom object support
- NewSalesforce authentication via OAuth
v2.1.0FeatureNovember 15, 2025
Knowledge base improvements
Major upgrades to knowledge base management including automatic syncing, version control, and semantic search improvements.
- NewAuto-sync with Notion, Confluence, and Google Docs
- NewKnowledge base version history
- NewBulk document upload (up to 100 files)
- Improved30% better semantic search accuracy
- ImprovedFaster knowledge base indexing
v2.0.0MajorOctober 28, 2025
Operative 2.0
Major platform update with new dashboard, API v2, and enhanced agent capabilities.
- NewCompletely redesigned dashboard
- NewAPI v2 with improved consistency
- NewMulti-language agent support (12 languages)
- NewVoice agent capabilities (beta)
- NewTeam collaboration features
- Improved50% faster agent response times
- BreakingAPI v1 deprecated (sunset in 6 months)